FAQ’s

Are your products handmade?

Yes. All Zuréa Beauty products are handcrafted in small batches to ensure quality, freshness, and attention to detail.

Are your products suitable for all skin types?

Our products are formulated to be gentle and nourishing for all skin types. If you have sensitive skin or known allergies, we recommend reviewing the ingredient list and performing a patch test before full use.

Are your products vegan and cruelty-free?

Our products are cruelty-free and never tested on animals. Vegan status may vary by product — please refer to individual product descriptions for details.

How long does shipping take?

Orders are processed within 2–4 business days.

Estimated delivery times:

• Canada: 3–7 business days
• United States: 5–10 business days

Do you offer local pickup?

Yes! Select “Pickup” at checkout. You’ll receive an email when your order is ready.

Do you accept returns or exchanges?

Due to hygiene reasons, all sales are final. If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with your order number and photos.

How should I store my products?

Store products in a cool, dry place away from direct sunlight. For whipped products, avoid excessive heat to maintain texture.

Do you offer wholesale or collaborations?

Yes! For wholesale, PR, or collaboration inquiries, please email us at zureabeauty@gmail.com or reach out via our social media.

How can I contact you?

You can reach us at zureabeauty@gmail.com. We aim to respond within 24–48 business hours.